SX-200













Mitel SX-200® Inn Solutions

Advanced, affordable communications and capabilities for small to medium size hotel/motel/resort properties.


Mitel SX-200 Inn Solutions combine with the Mitel SX-200 voice system to offer 48-275 room properties sophisticated communications that enhances guest and customer service while providing tools that help smooth operations, increase productivity, and capture revenue.

Flexibility Protects Your Investment
Available in a number of flexible hardware and software combinations, Mitel SX-200 Inn Solutions allow properties to tailor their system to their current and future needs, with an open architecture that supports leading third party solutions for call accounting, property management and guestroom telephones

Outstanding Guest Room Features/Options
Suite Services– This all-new option supports multiple telephones in a single suite with full feature access for guests, while allowing properties to handle them as a single extension for administration purposes.

Voice Mail- Accessible in-room or from any touch tone telephone. Each system accommodates up to four different languages.

Simultaneous Voice and Data Access- Supports traffic capacity for dual porting – two lines per guest
room – for voice and data access.

Conferencing- Supports up to five parties at the hotel or off-site.
Class Services on Analog Sets- Station Side CLASS (Custom Local Area Signalling Services) for guest rooms allows guests to see who is calling internally and externally. Flexible system programming enables room to room calls to display guest name only (no extension or number or caller ID is displayed).

Speed Dialing- Guest room phones can be programmed for simple access to property services.

Auto Wake-up- Guest and attendant-programmable

Guest Privacy- Guest and attendant-programmable call-blocking.

Proven Management Capabilities
Mitel SX-200 Inn Solutions are available as an affordable, standalone system that combines the advanced telephony features of the Mitel SX-200 with essential property management functions. For those with more complex property management needs, Mitel SX-200 Inn Solutions can be combined with leading third party Property Management Systems (PMS).

Property Management
Mitel SX-200 Inn Solutions support a range of essential guest management features accessible through the console, allowing hotel staff to:

  • perform check-in/check-out
  • display guest information
  • generate reports on guest room telephone activities
  • check and report on room status
  • program or allow guests to program automatic wake-up calls
  • block calls between rooms and restrict internal/external calling by room and room status
  • Flexible Call Handling
  • Flexible call handling features – multiple night services, call rerouting, call pickup, trunk answer from any station, sub-attendant -- allow staff to answer calls wherever they are, helping reduce the number of staff required and freeing them to serve guests.

Integrated Auto Attendant
Integrated auto attendant helps save on staff resources, while providing guests with easy access to information such as special rates, on-site services, etc.

E-911
The Mitel SX-200 provides Emergency 911 information to emergency services, and Emergency 911 and off hook alarm notification to the console and display sets.

Flexible Paging
Page individuals, groups or the whole property using overhead speakers, or the speakers on Mitel Networks' Superset 4000 telephones with speakerphone.

Cost-Saving Call Restriction
Prevent unauthorized long distance calls from guest rooms by automatically changing the calling privileges of rooms with the check in and check out feature.

Efficient Housekeeping Management
Mitel SX-200 Inn Solutions’ Maid-In-Room feature allows housekeeping staff to enter simple codes in guest room telephones to indicate room status -- being cleaned, ready for inspection, ready for new check-in -- so the front desk can instantly see which rooms are ready for new guests.

Accurate Billing and Revenue Generation
Mitel Inn Solutions include integrated SMDR (station message detail recording) which, when integrated with third party call accounting, enables accurate billing